Tuesday, October 18, 2016

#8 Learning to Serve

One second you are crusing the next second you want to cry! 
Happens. Every. Single. Day. 
Why didn't you tell me sooner you didn't like it?

Hellooo y'all! 
Back to blogging again. I mean hey we are almost done with it which is crazy. The funny thing is, I have come to really enjoy it. It has been fun to just write freely. It is so much easier for me to get my ideas out. There is no pressure to be perfect and there is not particular format. You can do what you wanna do!

Anywaysss. 

The reading. 

Wellllll for starters, I felt almost enraged reading the beginning comment that man posted on the bitterwaitress website. I thought he just sounded absolutely arrogant. 

Who is he to define the skills of a waiter or waitress? 

Has he ever done it before? 
-my guess is no or he would know what the job actually entails and would not make such assumptions. 

What are his REAL contributions to society?
 -is he on his way to find the cure for cancer...? Probably not. If so, he would spend more time investing in that than taking the time to respond on this site. Which he clearly has nothing better to do with his time than to bring people down. 

What makes him better than every waiter or waitress? 
-?! beats me. 

From experience this is true.   
Who is he to define what marketable skills are and if waiters or waitress do not have any??

The women's response to him is wonderful and I felt a lot better afterward. Being a waitress, I have learned so so much that cannot be taught in a school. There are actually A LOT of factors that go into being an amazing server and it does take more than just "mindless work". It does provoke problem solving skills and more important communication skills. 

Mhm..pretty much.
As mentioned in the article, the menu for a waiter or waitress is like their bible. They must study and know every aspect of the menu. We are constantly being asked specific questions about the menu and must know them off the top of our heads. 
How strange...in school aren't we required to learn new material and then get tested on it in order to make sure we are knowledgable on the subject? Yeaaaaah. Waiters and waitresses do the same. As a student do you feel like studying is "mindless" work? Nope.  I do not think so. Defiantly have to have your mind all there haha. 

Or is it mindless work for waiters and waitress to be able to communicate with their customers? I know when I am serving I am constantly trying to think of little conversations to start up in order to make sure the customer knows that I think about them more than just a tip. 


Another thing that I saw is that is just not true is serving "involves routine and repetitive tasks". Sure we are working at the same place and it's the same menu etc routine and repetitive. Butttt in reality you cannot really get a "routine" or have "repetitive tasks". Every time you serve, it is different. There are different customers, there could be a huge rush and its super busy or there is not many people at all. To me at least their was nothing ever routine or repetitive about it. I was always having to adapt to new situations and people. You meet tons of people the good, mean, and the wonderful! Having to adapt to rude customers is a skill that servers know all too well. 

Next time you go out please remember most servers are just trying to do their jobs. They are trying the best they can! 




Xoxo,
Allison Starr

2 comments:

  1. It is more credible to read your blog knowing that you yourself are in fact a waitress. It brings about more ethos to your post. I like in your blog how you voice your frustrations and insight when reading the sometimes brash comments made by the certain individuals I agree with you completely that serving is not an easy task and that it requires communication skills. It is quite remarkable that you have to memorize every aspect of a menu. I can only imagine what it's like to learn the menu at the cheesecake factory.

    Your Fellow Blogger,

    Kina Bramlette

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  2. I had the same thoughts gone through my head as i was reading the article. I agree with you, who is he to me making such comments about people working in customer service jobs. Maybe he should go back to school and get re educated because this jobs require more than education. This jobs require skills that you oddest learn at school And we serve more than one purpose at our jobs. People come to us to vent sometimes that we end up working now as their friends, therapist.
    Great blog !
    -joshyo arredondo

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